Rules & Expectations for Clients
We expect clear communication, timely feedback, and mutual respect. Clients should review deliverables carefully,
meet agreed deadlines, and honor payment terms to ensure a smooth, productive collaboration.
meet agreed deadlines, and honor payment terms to ensure a smooth, productive collaboration.
Working Together Smoothly Client Guidelines
To ensure a successful partnership, we expect timely communication, constructive feedback, and adherence to agreed timelines and payments. Mutual respect and clarity help us deliver the best possible results efficiently.
Response Timeliness
Provide feedback, approvals, or content within agreed turnaround times (typically 48–72 hours) to avoid project delays.
Communication Channels
We use email, Slack, or designated platforms. Maintain professionalism and provide clear, constructive input.
Deliverables & Approval
Each stage (wireframes, content, assets) requires client approval in writing before moving forward.
Content Ownership
Clients are responsible for originality and legal rights to all materials provided. We are not liable for third-party claims.
Cancellations & Refunds
Cancellations must be provided 15 days in advance in writing. Refunds are prorated based on project progress and payments made.