Introduction
Evosphere Marketing ("Evosphere," "we," "us," or "our") is a digital marketing and web development agency offering website design, SEO, paid advertising, branding, video production, business development, and online courses through our Learning Management System (LMS). This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit evospheremarketing.com, enroll in our LMS, engage us as a client, or otherwise interact with our services (collectively, the "Services").
By using our Services, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Services and contact us with any questions.
Information we collect
We collect information in three general ways: information you give us directly, information collected automatically, and information from third parties.
Information you provide
- Contact details — name, email address, phone number, company name, and mailing address submitted through contact forms, quote requests, or onboarding documents.
- Account & enrollment data — username, password (stored encrypted), billing details, and course progress when you register on our LMS.
- Project information — brand assets, credentials, ad account access, analytics access, and other materials you share with us to deliver web design, SEO, or marketing services.
- Payment information — processed by our third-party payment processors; we do not store full card numbers on our own servers.
- Communications — messages, feedback, testimonials, and support requests sent via email, WhatsApp, or social media.
Information collected automatically
- Device & usage data — IP address, browser type, operating system, referring URLs, pages viewed, and time spent on site.
- Cookies & similar technologies — as described in Section 4 below.
- Advertising identifiers — pixel and click IDs used for campaign attribution when you arrive via a Meta, Google, or TikTok advertisement.
Information from third parties
- Data from advertising platforms (Meta, Google, TikTok) used to measure and optimize campaigns run on behalf of our clients.
- Data from e-commerce and CRM platforms (e.g., Shopify) when we are engaged to build or manage a client's store.
How we use information
We use collected information to:
- Deliver, operate, and maintain our website, LMS, and client services;
- Respond to inquiries, quote requests, and support tickets;
- Process course enrollments, payments, and certificates;
- Plan, launch, and report on marketing and advertising campaigns for our clients;
- Personalize content, recommend courses, and improve site performance;
- Send service updates, invoices, and — where you've opted in — promotional communications;
- Detect, investigate, and prevent fraud, abuse, or security incidents; and
- Comply with legal obligations and enforce our agreements.
We do not sell your personal information to third parties.
Cookies & tracking technologies
Our website and LMS use cookies, pixels, and similar technologies to keep you signed in, remember preferences, measure traffic, and evaluate the performance of marketing campaigns.
| Category | Purpose | Examples |
|---|---|---|
| Essential | Required for login, checkout, and core site functions | Session cookies, security tokens |
| Analytics | Understand how visitors use our site | Google Analytics |
| Advertising | Measure and optimize ad campaigns | Meta Pixel, Google Ads tag, TikTok Pixel |
| Functional | Remember preferences (e.g., course progress) | LMS session storage |
You can control cookies through your browser settings; disabling certain cookies may limit some site or LMS functionality.
Third-party services
We work with reputable service providers to operate our business, including hosting providers, payment processors, email delivery services, advertising platforms (Meta, Google, TikTok), and e-commerce platforms (such as Shopify) when engaged for client projects. These providers process data on our behalf under their own privacy and security terms, and only to the extent necessary to perform their function for us.
Our site may also link to third-party websites, including client portfolios and social media pages. We are not responsible for the privacy practices of those external sites.
Our Learning Management System
Evosphere LMS allows learners to enroll in courses (such as Shopify, Meta Ads, and Digital Marketing training), track progress, and interact with instructors. When you create an LMS account, we collect your name, email, enrollment and payment records, course progress, quiz results, and any messages exchanged with instructors. This data is used to deliver course content, issue certificates, provide support, and improve our curriculum. Course purchase records are retained for accounting and dispute-resolution purposes even if you later close your account.
How we share information
We share information only in the following circumstances:
- Service providers who help us operate hosting, payments, email, analytics, and advertising, under confidentiality obligations;
- Clients, where campaign performance data belongs to the client whose account we are managing;
- Legal & safety purposes, if required by law, court order, or to protect the rights, safety, or property of Evosphere, our clients, or the public;
- Business transfers, such as a merger, acquisition, or sale of assets, where data may be transferred as part of that transaction, subject to this policy or a materially similar one.
Data retention
We retain personal information for as long as necessary to provide the Services, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. Client project data (e.g., ad account access, brand assets) is retained for the duration of the engagement and a reasonable period afterward, after which it is deleted or anonymized unless a longer retention period is required by law.
Security
We apply administrative, technical, and physical safeguards designed to protect your information, including encrypted password storage, access controls limiting data to authorized staff, and secure connections (HTTPS) across our website and LMS. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a data breach affecting your personal information, we will notify affected individuals as required by applicable law.
Your rights & choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information, subject to legal exceptions;
- Object to or restrict certain processing, including marketing communications;
- Withdraw consent at any time where processing is based on consent; and
- Opt out of promotional emails using the unsubscribe link in any marketing message.
Exercising your rights
To make a request, email Nayabali@evospheremarketing.com or call 0309 9923222. We may need to verify your identity before processing certain requests and will respond within the timeframe required by applicable law.
Children's privacy
Our Services are intended for individuals aged 18 and older, or for businesses and their authorized representatives. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
International visitors
Evosphere Marketing operates from Pakistan and serves clients internationally. If you access our Services from outside Pakistan, your information may be transferred to, stored, and processed in Pakistan or other countries where our service providers operate, which may have data protection laws different from those in your jurisdiction.
Changes to this policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The "Effective date" at the top of this page indicates when it was last revised. Material changes will be communicated through a notice on our website or by email where appropriate. We encourage you to review this page periodically.